Haina Industrial offers a full range of industrial-grade network products, including industrial switches, industrial power supplies, fiber optic transceivers, industrial network products, and more.
Haina Industrial can not only meet various technical requirements of customers, but also provide a stable supply of goods at reasonable prices, with reliable quality and prompt after-sales service to satisfy customers' comprehensive needs.
Haina Industrial not only meets various technical requirements of customers, but also provides reliable supply with reasonable prices, consistent quality, and prompt after-sales service to satisfy customers' comprehensive needs.
Haina Industrial dedicates high-quality products to customers, offers reasonable prices for customers' benefit, satisfies customers with more new products, and wins customers' trust with good reputation and perfect service.
Hi-Net was founded in 2010 and is a company specializing in the design and manufacture of network switches, integrating production, development, and sales.
Thank you for your support of Haina industrial products! To protect your legitimate rights and interests, please carefully read the following terms:
1. Warranty Purpose
1.1 Purpose of Product Warranty: It is to correct defects arising during the design and manufacturing process of the product, thereby enhancing the overall competitiveness of the product and customer satisfaction.
1.2 Another purpose of product warranty: it is to continuously improve Haina Industrial's warranty service work, making the warranty work more institutionalized, standardized, and rationalized.
Accessories such as packaging materials, power cords, various connecting cables, software products, and technical documentation are not covered under the warranty. However, if an accessory experiences a performance failure within 7 days of purchase, it may be replaced free of charge.
The warranty period for external power supplies and wireless external antennas is three months. If the power supply shows obvious damage from hard objects, cracks, broken pins, or severe deformation, or if the power cord has breakage, snapped wires, exposed cores, or similar issues, free replacement will not be provided. Users may purchase replacements separately.
5. Scope Not Covered by Warranty:
5.1. Products out of warranty that have not applied for extended warranty coverage.
5.2. Damage caused by improper use, including the following conditions:
● Burn marks.
● Component damage
● Pad defect
5.3 Unauthorized repair or modification of the product without permission;
5.4. Product damage caused by failure to install or use the product in accordance with the instruction manual;
5.5. Product labels, anti-tamper labels, etc. are torn off or damaged, or are blurred and unidentifiable;
5.6. Damage to the product caused by unexpected factors or human actions, such as: liquid ingress, drops, input of inappropriate voltage, excessive squeezing, motherboard deformation, etc. For power adapters, if there are obvious signs of hard object damage, cracks, broken pins, severe deformation, damaged power cords, broken wires, exposed cores, etc.;
5.7. Failures or damages caused by force majeure factors (such as fire, earthquake, flood, etc.);
If the above issues occur during the warranty period, the company will charge fees based on the actual situation, with the customer bearing the material costs and labor fees.
Special notice:
* The above terms and conditions apply only to Haina Times products sold within the territory of the People's Republic of China (excluding Hong Kong, Macao, and Taiwan).
* The dealer's other commitments to customers that are not guaranteed by Haina Times shall not be borne by our company.
Note: The final interpretation and modification rights of this warranty policy belong to Shenzhen Haina Times Electronics Co., Ltd.
6. Extended Warranty Service:
All products sold by Fanhai Haina Industry will enjoy an extended warranty service based on product performance. The extended warranty service fees are as follows:
In principle, only a 2-year extended warranty is provided. For POE products with built-in power supplies, the maximum warranty period is 5 years. If an extended warranty period is needed, please discuss with the specific service personnel to draft an additional agreement.
8.1 When our after-sales service department serves you, please send the corresponding invoice or purchase receipt together with the product requiring repair back to the after-sales service department at the Haina Times headquarters. If you cannot provide the invoice or purchase receipt, the free warranty period for the product will be calculated from its production date.
8.2 Products that have been exchanged or repaired by Haina Times will enjoy a warranty period of the remaining term of the original commitment plus an additional 3 months. If the product undergoes paid repair, the same performance issue will enjoy a free warranty period from the date of repair until 3 months thereafter. Please request and retain your repair receipt.
8.3 The shipping cost for returning repaired products shall be borne solely by the sender. If the customer chooses cash on delivery, we will charge it within the repair fee.
8.4 The dealer makes other commitments to you that are not guaranteed by Hynar Era Company, and Hynar Era shall not bear any responsibility.
9. Return/repair shipping address:
Company Name: Shenzhen Haina Industrial Electronics Co., Ltd.
Address: 4th Floor, Building D, Zhengchangda Digital Technology Park, Fuhai Street, Bao'an District, Shenzhen
